Sample Cover Letter

Sample General Cover Letter Using Bullets to Highlight Important Skills

Mary Marvelous

1234 Anystreet

Anytown, USA 12345

(555) 555-5555 Home

(555) 555-5556 Cell

LinkedIn Profile Link (Optional)

July 14, 20XX

John Henry

Human Resources Recruiter

Able Gigantic Financial Conglomerate

12345 Main Street, Suite 2000

Anytown, USA 12345

Dear Mr. Henry:

In response to your advertisement for a Lead Customer Service Representative, I have enclosed my resume for your consideration. My background includes many skills and accomplishments that I believe are an excellent fit with your needs, including:

  • Led a Customer Service Representative task group in developing new procedures that resulted in a 22% increase in customer satisfaction.
  • Implemented a new incoming call management process that improved call response time by almost 15%.
  • Functioned as the primary point of contact for the company's largest financial services customers.
  • Took incoming calls from assigned customer segments that included over 2,500 customers.
  • Over seven years of experience as a Customer Service Representative.

As you will see in my resume, I have several other qualifications that demonstrate my proven ability to assist Able Gigantic Financial Conglomerate in achieving its customer service goals.

I appreciate you taking the time to review my resume and look forward to an opportunity to talk with you further via phone or personal interview.


Mary Marvelous